Please note, the first night's stay will automatically be collected from your account at the point of booking.
7 days. Written notice is defined as a letter, fax or email. The period of notice is taken from 2.00 p.m. on the proposed day of arrival. (i.e. for an individual reservation on wed 13th notice would be required by 2.00 p.m. Wed 6th.).
Every effort will be made to re-let the room(s) / facilities. However if we are unable to re-let any of the facilities we will charge up to two thirds of the total cost of the facilities booked or any subsequent shortfall against the original booking should the room / facilities be relet.
Method of Charging
Any cancellation charges will initially be offset against any deposit held and the balance will be charged against the credit card supplied to secure the booking.
A Word of caution
To prevent any potential loss due to cancellations we do stress the importance of taking out travel insurance to protect yourself.
No Show Charges
All bookings are guaranteed by a credit card and late arrival. Failure to arrive will result in a no show charge being charged to your credit card up to the rack rate of the room booked.